Privacy Policy

Techknomatic Services Pvt Ltd ("Techknomatic", "we", "us", or "our"), a company incorporated under the Companies Act, 2013, is committed to protecting the personal data of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with our website and our services in Business Intelligence, Data Engineering, Data & AI Strategy, and Geospatial Analytics.

This Policy is published in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").

By accessing our website or engaging with our services, you acknowledge that you have read and understood this Policy.

Techknomatic Services Pvt Ltd

3rd Floor, Signet Corner, Balewadi Phata, Baner, Pune, Maharashtra 411045, India
Email: privacy@techknomatic.com

We collect personal data only to the extent necessary for legitimate business purposes.

3.1 Information You Provide

• Full name
• Business email address
• Phone number
• Company name, designation, and industry

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns
• Referring URLs

3.3 Location and Geospatial Data

In the course of delivering Geospatial Analytics services, we may process location-related data provided by or on behalf of our clients. Such data is processed solely for service delivery purposes under the terms of the applicable client agreement.

We process personal data for the following purposes:

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

We retain personal data only for as long as necessary for the purpose for which it was collected, and in accordance with applicable law:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

Techknomatic does not sell, rent, or trade personal data. We may share personal data only in the following limited circumstances:

• Service providers and technology partners: Third-party vendors who assist us in operating our website, IT infrastructure, and business systems (e.g. cloud hosting, email platforms). Such parties are contractually bound to process data only on our instructions and to maintain appropriate security standards.
• Legal and regulatory requirements: Where required by applicable law, court order, or competent regulatory authority.
• Business transfers: In the event of a merger, acquisition, or restructuring of Techknomatic, personal data may be transferred as part of the business assets, subject to equivalent privacy protections.

Where we engage specific third-party service providers that process personal data, we will update this Policy to reflect the relevant categories of recipients.

We implement reasonable and appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• Access controls and role-based permissions
• Encrypted data transmission (HTTPS/TLS)
• Periodic security reviews and assessments

While we take all reasonable steps to protect your data, no method of electronic storage or transmission is entirely secure. We encourage you to notify us immediately at privacy@techknomatic.com if you suspect any unauthorised use of your personal data.

As a Data Principal under the DPDP Act, 2023, you have the right to:

• Access: Obtain a summary of the personal data we hold about you and the purposes for which it is processed.
• Correction: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of personal data where it is no longer necessary for the purpose it was collected, subject to applicable legal retention obligations.
• Grievance Redressal: File a complaint or grievance with our Grievance Officer (see Section 10).
• Nomination: Nominate an individual to exercise these rights on your behalf in the event of your incapacity or death, as permitted under the DPDP Act.

To exercise any of these rights, please write to us at privacy@techknomatic.com. We will acknowledge and respond within the timelines prescribed under applicable law.

We use cookies and similar tracking technologies on our website to enhance your browsing experience and to understand how visitors interact with our site. For detailed information on the types of cookies we use and how you can manage them, please refer to our Cookie Policy.

In accordance with the Information Technology Act, 2000, and the DPDP Act, 2023, Techknomatic has appointed a Grievance Officer to address data-related concerns:

All grievances will be acknowledged and addressed within the timelines prescribed under applicable law.

Our website and services are directed exclusively at businesses and professionals. We do not knowingly collect or process personal data of individuals below the age of 18. If we become aware that such data has been collected inadvertently, we will take prompt steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The revised Policy will be posted on our website with an updated "Last Updated" date. We encourage you to review this Policy periodically.

For any questions, requests, or concerns related to this Privacy Policy or the handling of your personal data, please contact:

Techknomatic Services Pvt Ltd

3rd Floor, Signet Corner, Balewadi Phata, Baner, Pune, Maharashtra 411045, India
Email: privacy@techknomatic.com